![]() ![]() Same reason as above, to support older RDP clients RDP compression is set to "Balances memory and network bandwidth".RDP encryption level is set down to "Client Compatible" via GPO in order to support older CE thin clients.Some more background info on how we have RDP set up: What could cause this? Is there any way to tune RDP so that it won't happen? I'm lost. Most users have laptops, and I've also suspected the trackpad not sensing typing (and thus not deactivating one-touch click on the pad), but I got a report today that a desktop user experienced the same. If it only was the cursor moving it would be fine - problem is that it also moves the focus so that they are suddenly writing text in a different place in the document without noticing too late (old people, they stare at their keyboards). It seems like it's happening when the protocol is starved for bandwith, but I'm not quite sure yet. ![]() We have over 350 users complaining that their mouse cursor keeps jumping around when typing. ![]() If all is well for a few days, then you can set aside bugs/issues within the client or server and focus on the MPLS circuits themselves (QoS, bandwidth, latency, etc.). If you have a user that this happens to often in a day, give them a straight client/server VPN into the RDP server over their internet connection instead of the MPLS, bypassing QoS and the bandwidth congestion of the MPLS circuits themselves. if packets are arriving out of order and not being reassembled correctly, or if they are being misinterpreted altogether), but the solution is either to increase available bandwidth, or adjust the RDP settings (disable sound, or reduce the resolution or colour depth). I'm not sure if it is a protocol bug or an implementation bug (eg. This is a very common issue when RDP is working with insufficient bandwidth or high latency. I disabled mouse driver it is working fine. I think this error is due to touchpad mouse driver, I have Samsung laptop, in RDP if I touch or click on mouse pad it immediately disconnects the session. ![]()
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